Pain Points and Values

Persona​

Pain Points​

Appberty's Values​

SMB Owners​

System Down Incidents are always surprises!​

We make incident notification timely and early alert of preventiveactions possible.​

I never know how the IT guy is performing!​

We make system status more transparent that even a business userunderstand which parts are having problem and how long theproblem lasts.​

The vendor system is unstable, but we never have a clue!​

We make vendor system monitoring more visible. Now even businessusers know whether the vendor system components are good.​

Never understand why system recovery always take so long!​

We equip IT Team with great tools that make their diagnosis work much faster.​

SMB IT Support​

It’s always the users who tell me that the system is down!​

We make incident notification timely and early alert of preventiveactions possible.​

Vendor system is a black box, but boss always asks me why it does not work. How can I know!?​

We make distinguish of problem among vendor system componentsand company infrastructure easy and presentable.​

There are a lot of manual fix and set works thatburns up my time!​

We automates tedious check and monitor works and free talent time for more valued works.​